Buy Online in 4 Easy Steps Buying or reserving is easy and can be done on the go or in the comfort of your own home.
Step 01 Browse Look through our extensive stock to find the perfect vehicle for you. There will always be somebody at hand to help if you need.
Step 02 Part-Exchange If you have a vehicle you’d like to trade-in, we’ll make you an offer that you can use against your purchase
Step 03 Reserve or Quote Reserve with a refundable fee. Or, review and adjust your quote, add any desired extras and select checkout method - we'll make it easy to compare options.
Step 04 Buy Whether buying outright, reserving or applying for finance simply complete online via our secure gateway. If just reserving, we'll get your vehicle ready for you.


See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.

Buying Online

I want to buy online but have some queries?

You can use our Dealer Locator to find your closest Renault Approved dealer, they will be happy to answer any questions you have. Alternatively find a vehicle of interest on this website, you can then direct your questions to the dealer where that vehicle is located.

I would like to amend or cancel my order

Please refer to the Terms & Conditions for full details, you will be asked to review and accept these ahead of completing an online reservation or full finance purchase. However your Renault Approved dealer would like to try and help you before you cancel your order, so please contact them directly to discuss this further.

If you would like to amend your order please contact your Renault Approved dealer and they will happily process any amendments to your order.

How secure is your online reservation process?


Your Renault Approved dealer uses a secured verified payment provider which utilises encrypted software protecting your card payment details. Your card details are not stored.

Can I amend my delivery and collection day after I have placed my order?

Please contact your Renault Approved dealer as soon as possible to review options.​


How do I get my finance settlement?

Contact your existing finance company or any Renault Approved dealer, they will be able help you obtain your settlement figure.

I have some questions regarding financing my purchase who should I speak to?

Any Renault Approved dealer would be happy to talk to you regarding any questions you have about financing your car purchase. You can use the Dealer Locator to find your closest dealer or a dealer of your choice.

Part Exchange

Can I use my part exchange as my deposit for my car purchase?

Yes, you can use your part exchange as all or part of your deposit towards your car purchase. However, if there is outstanding finance on your part exchange this will have to be settled by your Renault Approved dealer as part of the transaction. Any amount left after settlement of your finance can be used towards your deposit.​

What happens if my part exchange is worth more than the car I want to purchase?

If your car is valued more than the car you would like to purchase and there is no outstanding finance on it, your Renault Approved dealer will happily give you back the difference. This would be paid to you after taking delivery of your new vehicle.​

Is the valuation you give me for my part exchange guaranteed?

Yes, assuming you have described your part exchange accurately, answered all the questions correctly and read the terms and conditions regarding part exchange your value will be guaranteed.​

Can I remove my part exchange from my order at any time?


Yes, you can remove your part exchange from your order at any time prior to your vehicle handover. You will though have to allow for any adjustment in your quotation if your part exchange was being used towards your deposit. Please contact your Renault Approved dealer prior to handover so adjustments to the paperwork can be made.

Can I part exchange two vehicles as part of my order?


Yes, if both the vehicles are owned by you, or you have the permission of the owner to use the vehicle as part of your order. Please contact your Renault Approved dealer to discuss this further.